Collaboration Center: Navigating Times of Challenge

This is an unprecedented, challenging time for all of us personally and professionally. COVID-19 and the current economic situation changed the way many businesses operate and are forcing us all to learn and adjust as we go. But no one has to tackle this alone, we can collaborate with each other for support.

LLR is committed to supporting companies through times of growth and challenge. The page houses resources from the LLR team, our portfolio companies and expert network to help with real-time issues across Sales, Human Capital, Supply Chain and other areas.

Our “door” is always open and we welcome conversation about how LLR can help businesses navigate the current environment and return to a focus on growth.

Resources from our Portfolio Companies
#Continuity

COVID-19 Risk Intelligence & Resource Center from WorldAware with up-to-date information on confirmed cases, worldwide travel restrictions, and other resources for business and personal travelers.

Business continuity lessons learned from COVID-19 and a guide to testing your continuity plan, by Agility Recovery.

#CustomerSuccess

Challenges to digital and call center customer interactions, and why guided customer service is needed now more than ever, from Relay Network.

#Healthcare

Toolkit for healthcare organizations to maintain a safe environment and mitigate the spread of COVID-19, including educational resources, compliance training, and Telehealth Virtual Visits to remotely treat and triage quarantined patients, from MedBridge.

First-hand experience of volunteering on the front lines of COVID-19 at a NYC hospital, shared by Nava Greenfield, a board-certified dermatologist with Schweiger Dermatology Group.

#HumanCapital

Roundup of benefits, compensation and other employer resources including guidance on the Families First Coronavirus Response Act, remote work and mental health, from benefitexpress.

How people with disabilities can reduce anxiety & depression during self quarantine, and what to do if you or a family member is in a wheelchair, from Numotion.

#Lending

Support for lenders to meet all of the SBA’s mandatory digital loan requirements for how loans issued under the Paycheck Protection Program are electronically signed and stored, from eOriginal.

#Marketing & #Communications

Best practices for email communication during a crisis, and sector-based benchmark data on COVID-19 email activity to help you decide when/how to email customers and know what to expect in terms of engagement, from SparkPost.

Remote workplace communication best practices and video conferencing do’s and don’ts, from Appspace.

#Sales

Best practices for sales professionals to secure opportunities while remaining sensitive to customer circumstances amidst a crisis, from DaySmart Software.

#Security

Examples of phishing campaigns that illustrate common ways threat actors are exploiting Coronavirus to lure victims into scams, prepared by PhishLabs.

#SupplyChain

Questions to ask across your supply chain and steps to mitigate the impact of potential disruptions to maintenance, repair, and operations, from SDI.

Global “State of Supply Chain” survey and stress test detail how private companies and global supply chains are impacted by the COVID-19 crisis and offer guidance on how to evaluate supplier risk, from RapidRatings.

#Workplaces

What employers can expect upon returning to the workplace post-COVID-19 and resources on health and safety matters, from benefitexpress.

External Resources
#Finance

A revenue-recovery framework to help companies become more disciplined, productive, analytic, customer-centric and cost-effective as they climb back up the revenue ladder post-COVID, from Blue Ridge Partners.

#Employers

Preliminary guide for employers on reopening the workplace, including restarting operations, reintegrating remote or furloughed employees, implementing new state and local orders, and protecting the safety of employees and customers, from Morgan Lewis.

#Leadership

A CEO Plan for Coronavirus: Actions to Take Now, including a checklist of 6 urgent priorities across business functions and a sample 6-week war room plan to tackle crises head on, from Bain & Company.