Collaboration Center: Navigating Times of Challenge

COVID-19 and its economic impact changed the way businesses operate, forcing us all to learn and adjust as we go. As the challenges carry over into 2021, no one has to tackle them alone. 

LLR collaborates with companies through times of growth and challenge. We are continually adding resources to this page from the LLR team, our portfolio companies and expert network to help with real-time business issues.

Our “door” is always open and we welcome conversation about how LLR can help businesses navigate the current environment and return to a focus on growth.

Resources from our Portfolio Companies
#Continuity

COVID-19 Risk Intelligence & Resource Center from WorldAware with up-to-date information on confirmed cases, worldwide travel restrictions, and other resources for business and personal travelers.

Agility Safety Pass digital platform and intelligent survey tool to manage COVID-19 safety processes while monitoring employee self-certification and temperature screening, facility entry verification and close contact tracing.

Business continuity lessons learned from COVID-19 and a guide to testing your continuity plan, by Agility Recovery.

#CustomerSuccess

Challenges to digital and call center customer interactions, and why guided customer service is needed now more than ever, from Relay Network.

Virtual support for local governments on critical topics like citizen engagement and resiliency through unexpected situations, from Edmunds GovTech.

 

#Healthcare

Toolkit for healthcare organizations to maintain a safe environment and mitigate the spread of COVID-19, including educational resources, compliance training, and Telehealth Virtual Visits to remotely treat and triage quarantined patients, from MedBridge.

First-hand experience of volunteering on the front lines of COVID-19 at a NYC hospital, shared by Nava Greenfield, a board-certified dermatologist with Schweiger Dermatology Group.

Guidance for parents of children with autism to navigate 2020 issues from engaging with virtual therapy to school transitions to racism. 

#HumanCapital

How to find unexpected financial opportunities, maximize benefits decision support, and prepare for 2021 employee benefits administration, from benefitexpress.

How people with disabilities can reduce anxiety & depression during self quarantine, and what to do if you or a family member is in a wheelchair, from Numotion.

#Lending

Support for lenders to meet all of the SBA’s mandatory digital loan requirements for how loans issued under the Paycheck Protection Program are electronically signed and stored, from eOriginal.

#Marketing & #Communications

Best practices for email communication during a crisis, and sector-based benchmark data on COVID-19 email activity to help you decide when/how to email customers and know what to expect in terms of engagement, from SparkPost.

Remote workplace communication best practices and video conferencing do’s and don’ts, from Appspace.

Guides and webinars to help K-12 educators better communicate with staff, students, and families throughout the pandemic, from Edlio. 

#Security

Examples of phishing campaigns that illustrate common ways threat actors are exploiting Coronavirus to lure victims into scams, prepared by PhishLabs.

#SupplyChain

Questions to ask across your supply chain and steps to mitigate the impact of potential disruptions to maintenance, repair, and operations, from SDI.

Global “State of Supply Chain” survey and stress test detail how private companies and global supply chains are impacted by the COVID-19 crisis and offer guidance on how to evaluate supplier risk, from RapidRatings.

#Workplaces

Space management tool to power a hybrid workplace and a return to office that includes desk hoteling, visitor management and other features, from Appspace.

What employers can expect upon returning to the workplace post-COVID-19 and resources on health and safety matters, from benefitexpress.

Guidance for K-12 schools and universities to understand ASHRAE guidance for preventing indoor transmission of COVID via HVAC systems, from Key2Act.

 

External Resources
#Finance

A revenue-recovery framework to help companies become more disciplined, productive, analytic, customer-centric and cost-effective as they climb back up the revenue ladder post-COVID, from Blue Ridge Partners.

#Employers

Preliminary guide for employers on reopening the workplace, including restarting operations, reintegrating remote or furloughed employees, implementing new state and local orders, and protecting the safety of employees and customers, from Morgan Lewis.

#Leadership

A CEO Plan for Coronavirus: Actions to Take Now, including a checklist of 6 urgent priorities across business functions and a sample 6-week war room plan to tackle crises head on, from Bain & Company.