Hero Callout
2020 was an awakening.
Deals will always be important, but this year was about helping each other survive, adapt and grow.
Thank you to our portfolio companies, investors, network and colleagues for working with us during a difficult time for all. A few highlights:
consecutive days (and counting) working remotely and navigating the pandemic’s challenges
new products and initiatives launched by our portfolio companies to help their customers and communities through a difficult year
led 40+ small group discussions among LLR teammates and portfolio company leaders sharing personal thoughts on racial injustice
became an even greater focus in our investing, as LLR is a signatory to the United Nations Principles for Responsible Investment
was raised, allowing us to continue to invest in companies, help them grow and create new jobs
we made some new investments, sold a few others and added 11 teammates to the now 70+ LLR team
LLR Portfolio Companies Take Action.

2020 taught us a lot about ourselves and how we can work together to help the communities where we work and live. We are proud of the tremendous efforts of our portfolio companies in supporting their colleagues, customers and communities. Some examples:

Physicians Immediate Care

In the early months of the pandemic, Physicians Immediate Care launched a Curbside Care Program to screen COVID-19 patients outside the clinic, creating a safe environment for patients and staff while they prepared for the ultimate return to indoor urgent care services. Learn More

Sterling Trading Tech

Sterling supports the finance education and training organization, Wall Street Bound, by donating its trading simulation software to their program. WSB’s mission is to discover, train and mentor urban and minority finance talent to reach and succeed in the front offices of Wall Street. Learn More


eOriginal launched a Rapid Deployment Solution to help lenders meet the SBA’s requirements that digital loans issued under the Paycheck Protection Program are electronically signed and stored. Learn More 

DaySmart Software

DaySmart Software launched a free tele-consultation service through one of its vertical business management software platforms, Salon Iris, to help keep salons and spas connected with clients during the early days of the pandemic. Learn More


TrueLearn teamed up with the Center for Racial Equity in Education in Charlotte, donating a portion of the retail subscriptions to TrueLearn’s medical licensure exam prep tools to help close opportunity gaps for children in education and eliminate race as the primary predictor of educational outcomes. Learn More


SDI launched PPE As-a-Service to help mid-market industrial manufacturers, K12, higher education and multi-site retail manage the supply chain of their essential PPE and MRO materials to ensure continuity of supply and protect essential workers. Learn More


RapidRatings’ global “State of Supply Chain” survey, stress tests (as shown in the image) and white papers detailed how private companies and global supply chains were impacted by the COVID-19 crisis and offered guidance to companies on how to evaluate supplier risk. Learn More

Celero Commerce

Celero Commerce launched a COVID-19 Survival Kit to help small businesses use curbside, phone and online ordering, eCommerce, virtual gift cards and other outside-the-box solutions to change the way they accept payments and drive revenue. Learn More


YCharts started virtual food drives for the Greater Chicago Food Depository and The Food Bank for New York City with a goal of donating at least 3,000 meals to those in need. Additionally, each employee was given a stipend with part of its intended use being to support local businesses. Learn More


MedBridge created a toolkit to help healthcare organizations maintain a safe environment and mitigate the spread of COVID-19, including educational resources, compliance training and Telehealth Virtual Visits to remotely treat and triage quarantined patients. Learn More


benefitexpress launched a suite of solutions including a mobile app, COBRA alternative and lifestyle benefits marketplace to help employers alleviate administrative burden, reduce cost and provide value to their employees through benefits that meet their most pressing, personal concerns. Learn More


Through webinars and content, Key2Act helped K-12 schools and universities understand ASHRAE guidance for preventing indoor transmission of COVID via HVAC systems. Learn More

3SI Security

3SI Security introduced an employee surveying feature to its SafeBanker and SafeResource SaaS tools to help banks and credit unions monitor staff health in the workplace. It was awarded Best in Show at the Credit Union National Association Technology and Operations Conference. Learn More

Agility Recovery

Agility Recovery released Agility Planner, a simple yet comprehensive tool for business continuity planning and preparation to help businesses stay up and running and keep their employees safe through any interruption. Learn More

Edmunds GovTech

Edmunds GovTech launched the Edmunds GovTalk platform to support local governments with weekly virtual discussions on industry trends, technical topics and critical areas like citizen engagement and resiliency through unexpected situations. Learn More


Appspace launched integrations between its workplace experience platform and enterprise messaging apps like Slack, Webex Teams, and Microsoft Teams to help companies communicate with their employees in the office, at home or on the go. Appspace also accelerated room scheduling and wayfinding functionality to provide a safe return to the office. Learn More


Edlio guided K-12 educators on ways to communicate with staff, students and families throughout the pandemic, made its School News app free to schools powered by Edlio Websites and offered the Edlio Engage parent communication tool free to help them get started. Learn More


CareATC launched a Resource Center for employers and patients to learn about COVID-19, access health and wellness resources, schedule virtual visits with CareATC’s onsite or shared site medical providers, explore return-to-work strategies and more. Learn More

Schweiger Dermatology Group

Schweiger rapidly pivoted to launch Telemedicine through a text-based platform, allowing patients to continue to receive care while offices were closed in March and April. By year end, the platform was supporting more than 20K messages per week between patients and providers. Learn More

Relay Network

Relay Network helped companies augment their digital and mobile customer experience with individualized, dynamic content. One large bank, for example, used Relay’s mobile CX channel to provide real-time, proactive guidance, support and critical information to its customers. Learn More


INTELITY is enabling mobile-first, touchless guest experiences and staff operations for the hospitality industry including hotels, casinos, cruise lines and luxury residential groups. Learn More

LEARN Behavioral

LEARN Behavioral delivered a number of blogs, videos and podcasts to help parents of children with autism navigate 2020 issues from engaging with virtual therapy to school transitions to racism. Learn More


Coresteam is helping employers and their employees understand how they can continue to access voluntary benefit coverage during changes in their employment status. Learn More 

PCS Retirement

PCS Retirement created a Communication Resource Center to help financial advisors who service retirement plans communicate with participants during the volatile market connected to the COVID-19 pandemic. Learn More

New Investments and Exits.
New Platform Investments
High-performance managed Desktop as a Service (DaaS) for the global remote workforce
Online test preparation and data analytics for healthcare education and training institutions
Cloud-based investment analytics and communications platform for RIAs, broker-dealers and asset managers
eOriginal acquired by Wolters Kluwer
Majority stake in MedBridge acquired by Brentwood Associates
WorldAware acquired by GardaWorld Security Corporation
Portfolio Company Add-Ons.
ACRE acquired Razberi Technologies
Agility Recovery acquired Recovery Solutions and Recovery Planner
Celero Commerce acquired FlashBanc and TransNational Payments
CoreDial acquired eZuce
DaySmart Software acquired AppointmentPlus
Eye Health America acquired Dillon Eyecare Associates and Pee Dee Eye Associates
Geoforce acquired Trakopolis
Magaya acquired ACELYNK and Catapult
Numotion acquired four complex rehab technology providers
PCS Retirement acquired Alliance Benefit Group-Rocky Mountain
Schweiger Dermatology Group acquired seven practices
New Team Members.
The LLR team grew in 2020 with 11 new team members across several areas of the firm, including Investments, Origination and Value Creation.
Will Greenberg
Analyst, Market Development
David Hessert
Joey Levine
Cheng Li
Vice President
Sarah Long
Senior Director of Strategy
Wes Middleton
Jairo Romero
Managing Director, Go-to-Market
Tarun Sangari
Ousmane Sow
Analyst, Market Development
Taylor Washington
Analyst, Value Creation
Tyler Wincig
LLR Team Promotions.
Congratulations to the LLR team members who were promoted as we head into 2021.
Ian Campbell
Senior Associate
Sara Coyne
Associate, Market Development
Connor Crump
Senior Associate
Jason Jerista
Managing Director, Investor Relations
Katie Lankalis
Vice President
Ralph Lanza
Senior Associate
Collin McKernan
Senior Associate
Tim Mounsey
Senior Associate, Market Development
Jim Murphy
Senior Managing Director, Value Creation
Maria Scharper
Director, Human Capital
Connor Shaw
Senior Associate

LLR’s network of Senior Operating Advisors and Executives-in-Residence continued to grow in 2020.

Blair Jeffery
Executive-in-Residence, B2B Payments
Rick Riegel
Senior Operating Advisor, Pharma & Life Sciences Technology
Toby Thomas
Senior Operating Advisor, Facilities Management
*Senior Operating Advisors are consultants engaged directly by LLR. Executives-in-Residence are engaged and dedicated to specific LLR funds as noted.
In 2020, LLR GrowthBits dialed in on helping companies address the challenges presented by an economic downturn and remote work environment. Thank you to our portfolio company leaders, Senior Operating Advisors and LLR Value Creation Team, who offered their best practices and time-earned advice.
What's Next.

After a year of unique challenges and awakenings, we are working hard to apply the lessons learned in 2020 to 2021. We look forward to getting vaccinated and returning to a more normal personal and business environment, and we are hopeful we’ll have lunch together soon…

Keep up with LLR throughout the year: