#IndustrialSoftware

Public Safety Software

Public safety software is improving efficiency, coordination and accountability across law enforcement, fire and EMS agencies. We see a growing opportunity in demand as agencies modernize aging digital infrastructure, embrace AI and data analytics tools, and leverage technology to bridge the gap caused by staffing shortages.

LLR is actively seeking to invest in technology platforms that modernize public safety operations, digitize legacy workflows and improve transparency across agency types. Intermediaries working with firms in the public safety software space should contact Katie Lankalis to discuss relevant opportunities to invest in and support their growth potential.

The public safety market is undergoing a shift as the modernization of communication infrastructure, the rapidly growing ecosystem of data, the need for better intra- and inter-agency communication and the challenges caused by staffing shortages are helping to accelerate innovation. We see a strong opportunity to back software companies improving emergency response and operational efficiency.

Katie Lankalis, Principal, LLR Partners

Tailwinds that Further Accelerate Demand for Public Safety Solutions

Understaffed Agencies: Chronic understaffing is pushing departments toward automation and force-multiplying technologies.

Technology Upgrades: Agencies are sunsetting heavily customized on-prem systems for configurable, cloud native technology.

Explosion of Data: Exponential growth in the volume and complexity of data is driving demand for improved situational awareness.

Demand for Transparency: Tools that enable better performance tracking, analytics, and operational visibility are increasingly expected.

The Value Proposition for Public Safety Software

8%
1
of U.S. law enforcement agencies are fully staffed
67%
2
of public safety personnel use outdated, on-premise systems
~50%
3
of public safety personnel have trouble creating data linkages across data sources

Key Focus Areas for LLR Investment

Threat Intelligence & Investigations

NG911 and PSAP Call Handling Assistance

CAD / RMS

Case Management Systems

Workforce Management Systems

Judicial Management Systems

Court Management Systems

Fire / EMS Software

Our Strategic Network

Portfolio companies gain access to LLR’s in-house Value Creation and Market Development teams, along with our extensive network of industry relationships, built over 25 years of investing in physical security.

Senior Operating Advisor

Joseph Courtesis brings more than three decades of public safety leadership and investigative technology expertise to his role. He currently serves as Senior Vice President, Global Law Enforcement, at 3SI Security Systems. As a Senior Operating Advisor at LLR,4 Joseph leverages his insights and industry experience to help LLR identify, evaluate and manage new investment opportunities in public safety and security.

Over the course of his 27-year career with the NYPD, Joseph served as Commander of the Central Investigations Division, the Real Time Crime Center, and multiple precincts across New York City. He played a leading role in hundreds of high-profile investigations and is nationally recognized for his subject matter expertise in facial recognition policy, investigative technology, and social media intelligence.

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October 18, 2025
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Meet the LLR Team

Michael Levenberg

Michael Levenberg
Katie Lankalis

Katie Lankalis
Mike Zabin

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Kelsey Hahn

Kelsey Hahn
John Purakal

John Purakal
Parker Woods

Parker Woods

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References

      1. ForceMetrics’ Tech Forecast for Policing in 2025, ForceMetrics, 2024, https://www.forcemetrics.com/blog-posts/tech-forecast-for-policing-in-2025
      2. Top Trends Impacting U.S. Public Safety in 2023, Mark43, 2023, https://mark43.com/resources/blog/top-trends-impacting-us-public-safety-in-2023/
      3. Flash Poll: Investigating Data-Driven Law Enforcement, Siren, 2023, https://info.siren.io/flash-poll-investigating-data-driven-law-enforcement
      4. LLR Senior Operating Advisors: LLR’s Senior Operating Advisors are third-party consultants and are not employees of LLR Partners
Disclaimer:

The information presented herein is intended for an audience of potential LLR portfolio companies and the intermediaries supporting their capital raise processes. Named LLR investments presented herein do not reflect a complete list of LLR investments and are provided for informational purposes only. Certain statements about LLR made by portfolio company executives and other quoted parties herein are intended to illustrate the work of LLR’s Value Creation Team with such portfolio companies or reflect the individual’s perspective on the featured industry sector. Such portfolio companies are controlled by investment vehicles managed by LLR. Quoted parties were not compensated in connection with their participation, although they generally receive compensation and investment opportunities in connection with their portfolio company or Senior Operating Advisor roles, and in certain cases are also owners of portfolio company securities and/or investors in LLR-sponsored vehicles. Such compensation and investments subject participants to potential conflicts of interest in making the statements herein.